Privacy Policy

We at Holistic Health London respect the privacy of our visitors and are committed to preserving your online safety by preserving your privacy at any time you visit or communicate with our site. Our privacy policy has been provided and reviewed by the solicitors at Legal Centre who specialize in online internet contracts. Our Terms of Use and Privacy Policy offers you a thorough explanation regarding your personal data provided to us or any data we may collect from you. This Privacy Policy is updated from time to time; therefore, it should be reviewed occasionally.

[For the purpose of the Data Protection Act 1998, Lucinda Peyton-Jones is our data controller.]

1. Collected Information

Data can be collected and processed during the operations of our website. The following are ways we may perform these actions:

1.1 Data regarding your visit(s) to our website and any resources used are collected. The following is included and not limited to: location data, weblogs, traffic data, and any other communication information.

1.2 Any forms you filled out on our site allows us to collect data such as registering for information or when you complete a purchase.

1.3 If for any reason you communicate with our personnel or site we may collect information.

2. Cookie Usage

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website and our advertisers.  Any information collected will not have any identifying data. It is statistical  data about our visitors and how they have used our site. No personal details will be shared that could identify you.

We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive, with transferred information. The data sought by the cookie helps us improve our website and any service offered to you. Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access.  Our advertisers may download cookies to which we have no control. If used, these cookies are downloaded by clicking on an advertisement found on our website.

3. Our Use of Your Information

Information stored or collected regarding you helps us improve and offer services you need. The following list contains how we might use your data:

3.1 Any request you make of our site or personnel allows us to use information you provided us with, relating to the products or services we have. We may also send information on products or services you may be interested in, as long

as consent has been received.

3.2 Contract Commitments: To meet any Commitment we make to you.

3.3 Changes or Improvements made to the site can warrant use of your information, with regard to notification of such changes.

3.4 An existing customer may be contacted regarding products and services related to any item of previous sale you made on our site.

3.5 We may use data or allow third parties to use information that is not related to goods or services you may be interested in. We or third parties contact you only if consent has been provided by you at anytime, based on information we collected.

3.6 Any new customer can only be contacted by us or third parties if consent has been offered via our site. We only send communications you have consented to.

3.7 Anyone who does not wish to give consent for our site or third party use has the opportunity to decline. Once we receive your withhold for consent we will remove your details from any mailings or third party communications.

3.8 None of the information collected about you will offer identifiable characteristics. Information shared to a third party is statistical only. We will not reveal who you are, only mathematical information about our visitors.

4. Personal Data Storage

4.1 Locations outside the European Economic Area may be used for transferring data we collect about you. These data sites are for storing or processing of your information. The information we share outside the European Economic Area may be shared with staff based on the process and storage of said data. It may include such processes as processing a payment or offering support for your service or product needs. The staff processing or storing information may work for our suppliers outside the European Economic Area. By submitting your data to use you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Policy.

4.2 Information we are provided will be stored on secure servers. Transaction data is encrypted for your safety.

4.3 You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.

5. Information Disclosure

5.1 At times we may disclose personal information to persons in our group.  This can include subsidiaries, holding companies, or any other subsidiaries involved in our business, if applicable.

5.2 Third Party disclosure may occur for the following reasons:

5.2.1 Selling any or all of our business to a third party may result in sharing your information.

5.2.2 At any time when we are legally required to we may disclose information about you and your visits to our sites.

5.2.3 To prevent fraud and help in fraud protection in order to reduce credit risk, we may disclose information.

6. Third Party Links

Third party links may be discovered on our site. These third party links have their own privacy policy, which you agree to when you click on the link. We are not responsible nor do we accept responsibility for third party links. Our liability covers us only on our site, and thus we do not accept liability for third party links as we have no control over them.

7. Information Accessibility

We cannot withhold data we collect about you, as per The Data Protection Act 1998. This act provides you with access to any information we may hold on you. If you wish to have access about our data collection on you, we may require you to pay a small fee. The fee covers our costs for processing your request and getting the data to you. Please use the contact details below to formulate your data access request.

8. Contacting Us

Please feel free to contact us with queries, requests, or comments you may have about our Privacy Policy. We welcome your communications.

 

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Twitter, LinkedIn and Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

We use cookies to make our website work including:

  • Remembering if you have accepted our cookie policy
  • Allowing you to add comments to our site if applicable

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. Our site includes the following which use cookies:

Social Website Cookies

So you can easily Like or Share our content on the likes of Facebook and Twitter, we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Disabling these cookies will likely break the functions offered by these third parties.

Anonymous Visitor Statistics Cookies

Our site, like most websites, includes functionality provided by third parties. The WordPress cookie plugin used on our site uses a cookie to remember whether you have accepted our cookies.

We use Google Analytics cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site is not working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. Google Analytics also tells us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (learn how here). Doing so however will likely limit the functionality of our and a large proportion of the world’s websites as cookies are a standard part of most modern websites.

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

If you have any questions/comments about privacy, please contact us.

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